- Customer Service Tutorial
- Customer Service - Home
- Customer Service - Introduction
- Customer Service - Attitude
- Understanding Customer's Problem
- Generating Business
- In-Person Customer Service
- Customer Service Over Phone
- Difficult Customers
- Electronic Customer Service
- Mini Case Study
- Customer Service Resources
- Customer Service - Quick Guide
- Customer Service - Resources
- Customer Service - Discussion
Discuss Customer Service
Anyone who is provided with a good, product, service or idea is a customer. Customer is king because he keeps every business afloat. Whether an organization offers a product or service, it cannot remain in business if it cannot find a group of people willing to become its customers. In this tutorial, we will discuss how we can keep every customer – existing or potential – happy and satisfied so that the business flourishes. We will also cover qualities of excellent customer service and different modes of providing it, like in-person, telephone, e-mail, etc.
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